Double the Joy, Double the Care

Heather and Karl had a qui­et sus­pi­cion — there might be two. Still, noth­ing pre­pared them for the moment they saw it on the ultra­sound, con­firm­ing what they had only imag­ined — they were hav­ing twins.

“See­ing two tiny heartbeats…holy cow. This is hap­pen­ing,” Heather recalled.

In that instant, their world shift­ed. Excite­ment blend­ed with a touch of ner­vous­ness as they imag­ined the life ahead — dou­ble the laugh­ter, dou­ble the mile­stones, and twice the joy. Every heart­beat on the screen was a reminder of the incred­i­ble jour­ney unfold­ing, one made even more reas­sur­ing with the guid­ance of a trust­ed care team.

Dur­ing Heather’s preg­nan­cy, Quin­cy Med­ical Group (QMG) OB/GYN Katy Wand, MD, pro­vid­ed her care. Although Dr. Wand was on leave for part of the preg­nan­cy, she returned seam­less­ly, pick­ing up right where she left off.

“When she returned from leave, she was com­plete­ly up to speed — it felt like she hadn’t missed a sin­gle appoint­ment,” Heather said. ​“She was out­stand­ing, amaz­ing, and made sure she was there before the last few weeks of my preg­nan­cy. She knew every detail of our sit­u­a­tion, includ­ing my ges­ta­tion­al dia­betes and one of the girls’ growth restric­tion. She let me be in the driver’s seat with deci­sions like hav­ing a cesare­an and real­ly lis­tened to my thoughts and con­cerns — she was fantastic.”

With that same sense of trust and reas­sur­ance, Heather and Karl approached the next chap­ter — find­ing pedi­atric care for their daugh­ters, Made­lyn and Abi­gail. Know­ing they want­ed a team they could rely on as con­fi­dent­ly as they had dur­ing the preg­nan­cy, they chose Lind­say Brink, DO, pedi­a­tri­cian at QMG. ​“She was rec­om­mend­ed by a cou­ple of peo­ple we know, and since I already uti­lize Quin­cy Med­ical Group for my own care, it just made sense to keep every­thing with­in the same umbrel­la,” Heather said.

Life as first-time par­ents brought plen­ty of ques­tions and new expe­ri­ences, but Heather quick­ly rec­og­nized the pedi­atrics team’s ded­i­ca­tion. ​“We’ve had some great expe­ri­ences. We’ve had to be in sev­er­al times with the girls, but you can tell that every­one real­ly cares and wants to help and resolve any issues. Both my hus­band and I have felt like we’re in good hands and that we’re lis­tened to and cared for,” she shared.

Heather val­ues hav­ing a pedi­a­tri­cian she can turn to, no mat­ter the ques­tion. ​“Dr. Brink and her nurs­ing team are fan­tas­tic. I’ve called in with ques­tions that I thought might be stu­pid, but they make me feel like it’s not a stu­pid ques­tion. They help guide us and clar­i­fy things. We’ve def­i­nite­ly felt very cared for along the way, and it’s made us both feel com­fort­able as we were learn­ing and adapt­ing to becom­ing parents.”

The con­ve­nience of the QMG Pedi­atric Walk-In Clin­ic has been espe­cial­ly help­ful, par­tic­u­lar­ly dur­ing a chal­leng­ing win­ter. ​“We’ve used the walk-in sev­er­al times, espe­cial­ly once the girls start­ed day­care. They’ve had ear infec­tions, croup, influen­za A — it was a lot. We’ve seen sev­er­al dif­fer­ent providers, and every­one has been fan­tas­tic,” Heather said.

With twins, ill­ness often strikes in pairs: ​“A lot of times I would take them both in, and one would have a fever, but not the ear infec­tion yet. A cou­ple days lat­er, the oth­er would get it too. Now they have tubes, so knock on wood, it’s going well.”

Heather recalls a par­tic­u­lar­ly fright­en­ing moment when one of her daugh­ters devel­oped croup. ​“We showed up to day­care just as it start­ed hap­pen­ing, and it was very scary. At the walk-in, some­one came out to the wait­ing room to do a quick check, and Dr. Brink, who wasn’t even sched­uled with patients that day, made time to see her. She made sure our daugh­ter was on the right track — it real­ly showed that we were cared for.”

Reflect­ing on her expe­ri­ence, Heather empha­sizes the impor­tance of hav­ing pedi­atric care that’s acces­si­ble and reliable. 

“With every provider there, you feel like one of the most impor­tant patients, even though there’s a wait­ing room full of kid­dos. That’s real­ly impor­tant, espe­cial­ly when you have a sick child. You want to feel like some­one is work­ing to fig­ure out what’s wrong. Quin­cy Med­ical Group is a real­ly good choice,” she said. 

From first check­ups to unex­pect­ed sick vis­its, hav­ing a pedi­a­tri­cian you trust makes all the dif­fer­ence. Meet our QMG Pedi­atrics team and find the right provider for your fam­i­ly at quin​cymed​group​.com or call us at 217−222−6550, ext. 3333.